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Huge Voice




HUGE VOICE BROCHURE.pdf

Introduction

Huge Telecom provides clients with a corporate telecommunications service that offers quality, flexibility, coverage and value. Huge Voice provides seamless high-quality calls by making use of ICASA licensed tier-one cellular networks, allowing you to make all your calls directly, without having to use incumbent fixed-line operators or sub-optimal second and third tier Voice over Internet Protocol providers.

 

 

 

The Huge Voice Offering

  • Makes use of proven GSM* technologies

  • Same day installation

  • Per second or per minute options to suit your call traffic profile

  • Calls to, and from, all networks

  • Leading tier-one network infrastructure

  • Guaranteed call quality

  • Routing infrastructure quickly and easily transferred between premises

  • Tried and tested solution

  • Proactive call monitoring

  • Excellent mean time between failures and rapid mean time to repair (when necessary)

  • Proven carrier grade itemised billing and invoicing

  • Intimate knowledge of network, provisioning and support – 17 years experience

  • ICASA licensed equipment

SA Voice Product Comparison

 

 

GSM*

PSTN**

VOIP***

Network tier

1st

1st

2nd or 3rd

Grade of service

Excellent

Excellent

Good

Security

High

Medium

Low

Quality of service

Consistent

Consistent

Variable

Carrier grade billing

Yes

Yes

Maybe

Ability to scale infrastructure

High

Medium

Medium

Vulnerable to cable theft

No

Yes

Yes

Implementation times

Hours

Days

Weeks

Network Management

High

High

Medium - Low

Network Availability

High

High

Medium

Points of presence

Many

Many

Few

Service level agreements

Yes

Maybe

Yes

Technology

GSM

Circuit Switched

Packet switched

Complexity

Low

Medium

High

Mobility

High

Low

Low

*GSM: Global System for Mobile Communications
**PSTN: Public Switched Telephone Networks
***VoIP: Voice over Internet Protocol

 

Service Excellence

 

  • Dedicated Account Managers provide a single point of contact

  • Operational personnel provide proactive, fast and effective resolution of any identified irregularities

  • Daily solution monitoring

  • Ongoing solution optimisation

  • Tailored service level agreements guarantee quality and service delivery